Terms of Service
1Our Services
Evergreen Turf Co. provides turf colorant and lawn tinting services ("Turf Tint") designed to restore a natural, healthy-green appearance to dormant, drought-stressed, pet-damaged, or otherwise seasonally challenged lawns — without reseeding, sod replacement, or irrigation.
We serve residential, commercial, HOA, and sports field properties. Service scope, pricing tier, and application details will be confirmed in your quote or Jobber booking prior to service.
2What Turf Tint Is (And Isn't)
Turf Tint is a cosmetic colorant treatment. It changes the color of your grass — it does not revive, fertilize, water, or otherwise biologically restore dead or dying turf. We're good, but we're not magicians, and we won't pretend to be.
- Application results typically last 30–90 days, depending on watering schedule, foot traffic, mowing frequency, weather, and general wear.
- Color match is calibrated to appear natural but may vary slightly by lawn condition, grass type, and lighting conditions.
- Turf Tint will not correct underlying issues such as disease, pest infestation, soil compaction, or irrigation system failure. If your lawn has a bigger problem, we'll tell you — that's part of the service.
3Scheduling & Property Access
Appointments are scheduled through Jobber and confirmed by email, text, or phone. To keep things running on time for everyone on the route:
- Please ensure clear access to the property (gates unlocked, pets secured, vehicles/obstacles cleared from the work area) by the scheduled arrival window.
- Sprinklers should be off and irrigation paused for at least 24 hours before and after application, unless otherwise instructed by our crew.
- If our crew cannot safely or reasonably access the property, the visit may be treated as a missed appointment subject to our rescheduling policy below.
4Payment Terms
Pricing is provided in your quote based on property size, service tier, and scope of work. Payment is due upon completion of service unless other arrangements (such as a commercial or HOA service agreement) have been made in writing.
- We accept payment through the methods listed in your Jobber invoice.
- Recurring or contract clients are billed per the schedule outlined in their service agreement.
- Late or unpaid invoices may result in a pause of future scheduled services until the account is current.
5Cancellations & Rescheduling
We get it — life, weather, and lawns are all a little unpredictable. We ask for as much notice as possible.
- Cancellations or reschedules made with reasonable notice (at least 24 hours prior to your scheduled appointment) carry no fee.
- Late cancellations, lockouts, or no-access visits may be subject to a trip or rescheduling fee, which will be disclosed prior to any charge.
- We reserve the right to reschedule service due to weather, safety conditions, or circumstances beyond our control — your lawn's not going anywhere, and neither are we.
6Satisfaction & Touch-Ups
We stand behind our work. If your application looks uneven, patchy, or otherwise doesn't meet the standard we set for ourselves, contact us within a reasonable time after service and we'll make it right — that's not a courtesy, that's the deal.
This does not extend to normal color fade over time, new growth requiring re-treatment, or damage caused by factors outside our application (pets, foot traffic, weather events, third-party lawn treatments, etc.).
7Property Owner Responsibilities
- Notify us in advance of any known lawn conditions, irrigation issues, pet activity, or areas requiring special attention.
- Keep children, pets, and vehicles clear of the treatment area during and immediately following application, per our crew's instructions.
- Disclose any known sensitivities, allergies, or property-specific concerns relevant to the application process prior to service.
8Liability & Disclaimers
Evergreen Turf Co. carries out all services with care and industry-standard practices. However:
- We are not liable for pre-existing lawn, landscaping, irrigation, hardscape, or property conditions.
- We are not responsible for color transfer to footwear, pet fur, or clothing that occurs from contact with treated turf before it has properly dried/cured.
- Our total liability for any claim related to services rendered is limited to the amount paid for the specific service in question.
- We carry general liability insurance and are happy to provide documentation upon request for commercial and HOA accounts.
9Photos & Marketing
We may photograph completed work for quality documentation and marketing purposes (website, social media, before/after galleries). Photos are taken of the lawn and property exterior only — no identifying personal information is shared. If you'd prefer your property not be used in marketing materials, just let us know and we'll leave it out.
10Text Messaging Program
Program name: Evergreen Turf Co. Client Updates.
Program description: By providing your phone number, you consent to receive text messages from Evergreen Turf Co. related to appointment confirmations and reminders, crew arrival updates, service completion notices, invoices and payment reminders, and general customer support. These messages relate to services you've requested or an active account — not promotional spam.
Message frequency: Message frequency varies based on your scheduled services and account activity. You may receive messages before, during, and after each appointment.
Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.
Opt-out: Reply STOP at any time to opt out of text messages. Reply HELP for assistance, or contact us directly using the information in Section 12. Opting out of texts will not affect your ability to receive service — we'll simply switch to phone or email.
Privacy: Your phone number and messaging data are handled in accordance with our Privacy Policy. Carrier and messaging platform terms may also apply.
11Changes to These Terms
We may update these Terms of Service from time to time as our business grows and evolves. The version posted on our website at the time of your service is the version that applies. Continued use of our services after updates constitutes acceptance of the revised terms.
12Governing Law
These terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Any disputes arising from services provided shall be resolved in the applicable courts of Colorado.
13Questions? Talk to Us.
We'd rather answer a question up front than clear up a misunderstanding later.